Privacy Policy
At Agrination India, we respect your privacy and are committed to protecting the personal information shared by visitors, customers, farmers, growers, dealers, suppliers, and business users through our website and communication channels.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, submit an enquiry, contact us, or interact with us through phone, email, WhatsApp, social media, or any other communication method.
This policy should be read together with our Terms of Service, Refund & Cancellation Policy, Shipping Policy, and any quotation, invoice, purchase order, or written agreement issued separately.
1. Website Owner and Contact Information
This website is operated under the name Agrination India.
Agrination India
A-20, MIDC Jejuri,
Tal: Purandar, Dist: Pune – 412303,
Maharashtra, India.
Phone: +91 9225098431
Email: info@agrination.co.in
2. Information We Collect
We may collect personal and business information when you use our website, submit an enquiry, contact us, or communicate with our team.
This may include:
Your name, company name, farm name, contact number, email address, address, city, state, product requirement, quantity requirement, application details, delivery location, enquiry details, quotation details, order-related information, invoice details, payment confirmation details, and communication records.
We may also collect basic technical information such as IP address, browser type, device type, operating system, pages visited, time spent on the website, referral source, and general website usage information through cookies or similar technologies.
3. How We Collect Information
We may collect information through website contact forms, product enquiry forms, phone calls, emails, WhatsApp messages, social media messages, business meetings, quotation requests, order discussions, customer support communication, and website analytics tools.
We collect information that you voluntarily provide to us and certain technical information that may be collected automatically when you use our website.
4. Purpose of Using Your Information
We may use your information for the following purposes:
To respond to your enquiry, understand your product requirement, prepare quotations, process orders, coordinate delivery, provide customer support, share product information, improve our website, maintain business records, communicate updates, handle complaints or claims, comply with legal obligations, prevent fraud or misuse, and improve our products and services.
We may also use your contact details to communicate with you regarding Agrination products, applications, offers, updates, or business-related information, where permitted by law.
5. Legal Basis and Consent
By using our website, submitting your details, contacting us, or continuing communication with us, you agree that Agrination India may collect and use your information for the purposes mentioned in this Privacy Policy.
Personal data should be processed for lawful purposes. India’s Digital Personal Data Protection Act, 2023 provides a framework for processing digital personal data while recognizing both the right of individuals to protect their personal data and the need to process such data for lawful purposes.
6. Cookies and Website Analytics
Our website may use cookies, analytics tools, tracking pixels, or similar technologies to improve website performance, understand visitor behaviour, measure traffic, improve user experience, and support marketing or remarketing activities.
You may control or disable cookies through your browser settings. However, disabling cookies may affect some website features or user experience.
7. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted parties only when required for business, service, operational, or legal purposes. This may include logistics partners, courier partners, payment service providers, website hosting providers, IT service providers, marketing support partners, professional advisers, auditors, legal consultants, government authorities, or regulatory bodies where required.
Such sharing will be limited to the purpose for which the information is required.
8. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, disclosure, or destruction. These steps may include technical, organizational, and administrative safeguards.
However, no website, internet transmission, digital communication, or electronic storage method can be guaranteed to be completely secure. Users are advised to share information carefully and avoid sending sensitive details unless necessary.
9. Data Retention
We may retain your information for as long as required for enquiry handling, business communication, quotation records, order processing, accounting, tax records, legal compliance, dispute resolution, customer support, and legitimate business purposes.
When information is no longer required, we may delete, anonymize, or securely store it as per applicable business and legal requirements.
10. Your Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, withdrawal of consent, deletion of information where legally permissible, or restriction of certain communications.
To make such a request, you may contact us using the details provided in this Privacy Policy. We may need to verify your identity before processing your request.
The Digital Personal Data Protection Rules, 2025 were notified by MeitY and provide implementation timelines for different rules under the DPDP framework.
11. Marketing Communication
We may contact you through phone, email, WhatsApp, SMS, or other communication channels to respond to your enquiry, share product details, provide quotations, send business updates, or communicate relevant product information.
If you do not wish to receive promotional communication, you may request us to stop such communication by contacting us at info@agrination.co.in.
12. Payment Information
If payments are made through third-party payment gateways, banks, UPI platforms, or other payment service providers, your payment information may be processed by those service providers according to their own policies and security practices.
Agrination India does not intentionally store sensitive payment information such as full card numbers, CVV, net banking passwords, UPI PINs, or OTPs.
13. Third-Party Links
Our website may contain links to third-party websites, maps, social media pages, payment gateways, or external platforms. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
Users are advised to review the privacy policies of those third-party websites before sharing any information.
14. Children’s Privacy
Our website and products are intended for business, agriculture, and general adult users. We do not knowingly collect personal information from children. If any child-related information is submitted accidentally, parents or guardians may contact us to request deletion, subject to applicable law.
15. Sensitive Personal Information
Please do not submit sensitive personal information unless specifically required for a valid business, legal, payment, or service-related purpose.
Sensitive personal information may include financial details, passwords, government identification numbers, health information, biometric information, or other sensitive data. If such information is required, it should be shared only through appropriate and secure channels.
16. Grievance and Support
For any privacy-related question, complaint, correction request, withdrawal request, or data-related concern, you may contact us at:
Agrination India
A-20, MIDC Jejuri,
Tal: Purandar, Dist: Pune – 412303,
Maharashtra, India.
Phone: +91 9225098431
Email: info@agrination.co.in
For faster response, please include your name, contact number, email address, and a clear description of your concern.
17. Compliance with Applicable Laws
This Privacy Policy is intended to align with applicable Indian laws and regulations related to digital personal data, electronic records, online communication, reasonable security practices, and consumer protection where applicable.
The Information Technology Rules, 2011 include provisions related to reasonable security practices and sensitive personal data or information. Where e-commerce activity is applicable, the Consumer Protection (E-Commerce) Rules, 2020 include duties related to consumer information and grievance handling.
18. Changes to This Privacy Policy
Agrination India may update or modify this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date where applicable.
Continued use of this website after any update means you accept the revised Privacy Policy.
19. Contact Us
For any questions regarding this Privacy Policy, use of your information, privacy rights, or website-related matter, please contact us at:
Agrination India
A-20, MIDC Jejuri,
Tal: Purandar, Dist: Pune – 412303,
Maharashtra, India.
Phone: +91 9225098431
Email: info@agrination.co.in